Senior Executive · Hamburg
B2B Go-to-Market Strategy. Customer Intelligence. Enterprise Risk Management. Commercial Excellence.
Thirty years of experience making complexity manageable through data and structure — from industrial transformation processes to global enterprise go-to-market strategies.
Hamburg, Germany
Get in touchAbout
It began in 1990 with the entrepreneurial leadership of CADAC, a start-up founded together with East German engineers directly after the fall of the Berlin Wall. From the outset, we helped drive CAD-based engineering and construction management across urban development, industrial projects, and infrastructure. In parallel, work at Fraunhofer IPK (1989–1992) further strengthened the foundation in applied research, production technology, and design engineering — combining academic depth with practical implementation.
From 1992 to 1995 I worked in the office of the President of the Treuhandanstalt — the federal agency charged with privatising the entire East German economy: over 8,000 state-owned enterprises and around 4 million jobs. This was not an academic exercise but economic history in real time — under pressure, at pace, with concrete responsibility.
In parallel, I completed my doctoral thesis on systemic transformation and competition — followed by two years as Chief of Staff to Dr. Otto Graf Lambsdorff, former Federal Minister of Economics. Eighteen supervisory board and advisory board mandates, including Lufthansa, Volkswagen, HSBC and General Electric. An early education in corporate governance, strategic communication and the logic of board-level decision-making.
I combine analytical precision with a clear recognition of strategic potential in customers and markets — to build the commercial foundation for scalable growth.
Share of Wallet, behavioral segmentation, and Net Promoter Score — combined with an adamant focus on quality — are some of the lenses that advance Customer 360 thinking. At its core, it asks: Who is the customer? Where do I stand? How much potential remains untapped, how much is covered by competitors — and how much can be genuinely created? And critically: how do we capture it systematically?— Jürgen Tiedge, Hamburg
Career
2010 – present
Global energy, healthcare, mobility & energy storage markets
Development and implementation of sales distribution systems across direct and partner-driven channels: top account systems, account assessments (behavioural segmentation, share of wallet), CRM and sales incentives — through to the recruitment and coaching of account executives for targeted hunting and farming accounts. Management of complex sales processes with focus on pipeline architecture, account intelligence and long-term customer retention in global enterprise structures.
1997–2009
General Electric — IT & Telecom. Networks & Data Centers, Financial Services, Energy Services, Life Sciences
Starting as Sales and Key Account Manager, then progressively taking on leadership: development of sales organisations across direct and partner-led channels. Risk management and deal governance across international large-scale project business and volume business with up to 25,000 contracts p.a. across 145 countries. Deal compliance and commercial governance throughout the full lifecycle.
1995–1997
Dr. Otto Graf Lambsdorff, Bonn — former Federal Minister of Economics
Accompanied 18 supervisory board, advisory board and board of directors mandates, including Lufthansa, Volkswagen, HSBC and General Electric International. Supported restructuring engagements in the German Mittelstand. Drafted speeches and articles for publications including the Financial Times, Die Welt and Asahi Shimbun, as well as for organisations including Kinderschutzbund and the German Shareholders' Association (DSW).
1994–1997
TU Berlin & Humboldt University Berlin (HUB) · WHU Otto Beisheim School of Management, Vallendar (Volkswagen Foundation)
Doctoral thesis on systemic transformation, competition and market liberalisation. Empirical analysis of privatisation processes across several industries, grounded in Contestable Markets Theory (Baumol). Research project funded by the Volkswagen Foundation on network theory and the transformation of East German industrial combines.
1992–1995
Treuhandanstalt (German Trust Office / GTO), Berlin
The Treuhandanstalt was the federal agency charged with privatising the entire East German economy — over 8,000 state-owned enterprises and around 4 million jobs. Starting as Personal Assistant, then Team Leader Coordination & Controlling (to 12/1993), and ultimately Project Manager in the President's office: development of corporate and controlling systems, process harmonisation and support of privatisation processes across 15 branch offices. Responsibility for 10 employees.
1990–1994
CADAC GmbH, Berlin — CAD Engineering & Digitalisation
CAD-based engineering for urban infrastructure projects and digitisation of planning and project management processes for international major projects — including a five-star hotel project in Beijing.
1989–1992
Fraunhofer Institute for Manufacturing and Automation, Berlin
Automation and software projects (SAP, production control) in industrial enterprises undergoing East German transformation. Early hands-on experience at the intersection of software implementation and industrial change management — long before it became mainstream.
1985–1987
Horn & Görwitz GmbH & Co., Berlin
13-month commercial apprenticeship in a mid-sized Berlin family business in transition — from typewriter retailer to client/server specialist. Focus on developing and improving software-based controlling systems. Graduated in the top 5% of all Berlin apprentices.
Late 1980s / early 1990
School of Early Life
Two years as elected Head of the School Student Council — and three years supporting students and those seeking to flee in the East, until German reunification.
Key insight: Be a voice and a point of contact for those who are not always heard — and learn to swim against the current when it matters. Don't take yourself too seriously: others carry far greater burdens.
Academic Background
Doctorate · 1995–1997
Analysis of the privatisation of GDR industrial enterprises and the simultaneous deregulation of European and global markets, theoretically grounded in Contestable Markets Theory (Baumol, 1982).
Theoretical Framework
Contestable Markets Theory analyses under which conditions markets function competitively — even with few suppliers. A framework that gains new strategic relevance in the era of AI disruption and platform economics.
Early Practical Foundation · 1989–1992
Industrial transformation from the implementation perspective: ERP and production control systems in enterprises switching from planned to market economy within just a few years. Digitisation as a vehicle for organisational change.
Studies & Internships
Degree in industrial engineering with a focus on mechanical engineering, graduating as Dipl.-Ing. Internships in oil & gas (offshore and onshore) and mechanical and plant engineering — laying the foundation for a deep understanding of industrial value chains.
Vocational Training
Completed with Distinction
13-month apprenticeship in a mid-sized family business in transition: from typewriter retailer to client/server specialist — a formative experience at the intersection of trade, technology and entrepreneurial change.
School of Early Life
Two years as elected Head of the School Student Council — and three years supporting students and those seeking to flee in the East, until German reunification.
Core Competencies
Development of complex GTM architectures for B2B enterprise markets: segmentation, account prioritisation, channel strategy and resource allocation.
Customer-specific SoW models that enable real decisions: where does untapped potential lie? Which accounts deserve more resources?
Analytical grounding of pipeline decisions. Data-driven prioritisation — from classic SoW analysis to AI-powered revenue platforms.
Building and maintaining long-term key account relationships in multinational, multi-level decision structures.
Experience spanning three decades: from CAD engineering through ERP implementation to AI-powered GTM platforms. Transformation as a constant competency.
Academically trained analytical competence — Contestable Markets, market structure and competitive dynamics as the basis for strategic positioning.
Structured risk management across international large-scale and volume business: commercial risk assessment, deal structuring and consistent governance throughout the full deal lifecycle.
End-to-end management of commercial processes: from bid strategy through contract negotiation to execution. Digital automation of compliance and reporting workflows to drive speed and scalability.
Design and governance of co- and joint selling models: pricing and margin mechanics, cost allocation and the operating rules that make partner-led channels work in practice. Development of effective sales incentive structures that shape behaviour, sharpen focus and drive sustainable growth.
Contact
I welcome conversations about strategic GTM challenges, enterprise risk management, AI along the customer journey, and — always — leadership.